Great Customer Service, amazing and dedicated technical support.
I was first supported by Ashley who helped me select an attachment for my trimmer. She went above and beyond by bringing in Cameron to teach me how to attach the head. Cameron was patient and willing to help.
After purchasing it, I still had trouble and another guy (with Techo hat) helped me but we couldn’t figure it out.
After the weekend I came back and Trevor started to research using manuals to figure out a solution. Which was discovered that the c-clip needed to be removed.
Tyler (short guy) the small engine specialist helped remove it along with Cameron’s help to fit it on properly. Cameron also made sure I was aware how to use it properly.
Overall I was given incredible support from start to finish. It turns out I had a STIHL trimmer that required specific tools to remove the head.
Everyone helped me feel welcomed and also determined to get the job done. Trevor made great banter and assured me I’m not leaving today without a solution. Thank you. I highly recommend this place for all your landscaping needs.
